Terms & Conditions

When you make your booking, you are entering into an agreement with us. Please read our terms and conditions of booking below.

Arrival and Departure
Check in is available from 3.30pm to 10.00pm  on the day of arrival. Check-in times outside of those specified must be confirmed with us prior to arrival. We ask that you please vacate your room between 7.00am and 10.00am on the morning of departure.

Online Reservations
Bookings made online or via online travel agents may be subject to differing terms and conditions in force at the time of booking. This is to protect your security in carrying out the booking and providing credit card details over the internet.

Cancellation by the Guest
We are a small business, so cancellations can have a big impact on us, especially if we have turned away potential guests in favour of someone who has already booked and who then cancels. We do, however, appreciate that unforeseen circumstances can intervene, and we try to be as sympathetic and helpful as possible in such cases.

Car Parking
A car park is available for guests at no charge but vehickes and their contents are left entirely at the owners risk.

Change of Room
If a booking is taken out for a specific room and the room reserved is required to meet a specific guest needs or rendered unusable via circumstances beyond our control, we reserve the right to transfer the booking to an alternative room of similar quality.

Damage and Breakages
Please take care of our home and properties. You are responsible and liable for any breakages or damages which you cause to the accommodation or its contents. Please report these as soon as they occur especially if you accidentally spill something – it’s much easier to clean if we know what it is and act quickly. We do not normally charge for breakages, but we reserve the right to charge for repair or making good if the damage is significant.

Payment
In order to secure the reservation valid credit or debit card details must be provided at the time of booking.

Keys
You have access to your room 24 hours a day throughout your stay using a  key given to you when you register on arrival. You have full responsibility of these keys for the duration of your stay. Lost keys will be charged at £30.00 per set.

Liability
We do not accept any liability for any damage, loss or injury to any member of your party or any vehicles or possessions, unless proven to be caused by a negligent act by ourselves or our employees whilst acting in the course of their employment.

Lost Property
We are happy to return items that have been left following departure. However, there will be a minimum charge of £6.50 to cover postage and packaging.

Missing Items
We reserve the right to charge for missing items.

Payment
Payment is due on the morning of departure. We accept cash and the following charge, credit and debit cards: Master Card and Visa Credit and Debit Cards

Pets
We welcome most pets but we request that you advise us of your intention to bring a pet at the time of booking.

Prices
We reserve the right to change our prices at any time. This does not affect bookings already made.

Smoking
Smoking, including the use of e-cigarettes, is NOT permitted outside of the designated smoking area. Please note that offending guests may be asked to leave immediately and may be liable for professional cleaning of any rooms and any outstanding balance of nights booked but not taken through early departure.

Wi-Fi Access
By using our Wi-Fi Service you automatically agree to the terms and conditions of use in force at the time.

We reserve the right to amend these terms and conditions at any time.